What are the check-in and check-out times at Sandos Caracol Nature Resort & Water Park All Inclusive (Adults Only)?
Check-in is at 15:00 and check-out is at 12:00.
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Sandos Caracol Nature Resort & Water Park All Inclusive (Adults Only)
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Key details
Hotel Information
Chetumal - Puerto Juarez Road Km 295, Col. Centro, Playa del Carmen, 77710,
- Close to the white sand beach
Very good
7.6
6.6
3.6
Sandos Caracol Nature Resort & Water Park All Inclusive (Adults Only) - A 5-star eco-resort with jungle cenotes, an outdoor waterpark, and Select Club amenities
Sandos Caracol Nature Resort & Water Park All Inclusive (Adults Only) is a 5-star property featuring 955 rooms, including spacious villas and penthouse suites with air conditioning, minibars, and flat-screen TVs. The resort includes a 29-slide outdoor waterpark with adrenaline-pumping kamikaze slides and child-friendly options. Dining spans nine onsite restaurants, offering Italian buffets, Brazilian steakhouses, Asian cuisine, and vegan options, served alongside pool bars and beachside lounges. The All-Nature Experience program includes jungle walks, snorkeling in cenotes, and eco-tours through natural mangrove forests. Select Club guests gain access to an adults-only beach area, a private oceanfront clubhouse with a pool table, premium bar, and 24-hour room service. Located 5 km from Playa del Carmen, the resort is near Punta Venado Bike Park (3 km) and Xavage Park by Xcaret (4 km). A continental breakfast is available each morning at Sandos Caracol.
Pros
The 29-slide waterpark caters to all ages, including kamikaze and child-friendly slides.
Select Club offers exclusive adults-only amenities like beach access, premium liquors, and private check-in.
The All-Nature Experience includes free eco-tours, cenote snorkeling, and jungle river swims.
Seed square
Nine diverse restaurants feature Italian, Brazilian, and Asian cuisine with vegan options.
Proximity to Playa del Carmen (5 km) and adventure parks like Xavage Park (4 km).
Cons
The resort's eco-focused design may limit urbanization-focused amenities.
Adults-only sections reduce accessibility for families with children.
Select your room type
Sandos Caracol Nature Resort & Water Park All Inclusive (Adults Only) offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
- Pool View One Bedroom Suite2 persons62 m²1 King-size bed and 1 Sofa bedAir conditioningBalconyroom details
Pool View Superior2 persons39 m²2 King Size BedsAir conditioningBalconyroom details- Select Club Superior Adults Only2 persons39 m²2 King Size BedsAir conditioningBalconyroom details
Show all rooms
Price and Room Availability Calendar
Verify dates and pricing availability today!
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Check-in/ Check-out
Facilities
Sandos Caracol Nature Resort & Water Park All Inclusive (Adults Only) offers amenities for your comfortable stay and unforgettable experiences
General
- Non-smoking rooms
- Free Wi-Fi in public areas
- Free parking
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
- Express check-in/ -out
- No pets allowed
- Rooms/ Facilities for disabled
- 24-hour security
- Luggage storage
- Locker room
- Private beach
- Currency exchange
- ATM/Cash machine
- Barber shop
- Fire extinguishers
Sports & Fitness
- Fitness centre
- Wind surfing
- Diving
- Snorkelling
- Canoeing
- Hiking
- Tennis court
- Golf course
- Billiard tables
- Table tennis
- Yoga class
- Fishing
Services
- Paid airport shuttle
- Housekeeping
- Car hire
- Laundry
- Dry cleaning
- Tours/Ticket assistance
Dining
- In-room breakfast
- Restaurant
- Poolside snack bar
- Snack bar
Business
- Business centre
Children
- Cots
- Babysitting/Child services
- Children's buffet
- Board games
- Water slides
- Children's play area
- Kids club
- Game room
Spa & Leisure
- Outdoor swimming pool
- Beach access
- Beach umbrellas
- Sun loungers
- Aqua park
- Entertainment
- Sun terrace
- Garden area
- Spa & wellness centre
- Solarium
- Sauna
- Turkish bath
- Jacuzzi
- Massage
- Pool with view
- Shallow end
Room features
- Air conditioning
- Mini-bar
- Sitting area
- Terrace
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Free toiletries
Media
- Flat-screen TV
- AM/FM alarm clock
Show more
Sandos Caracol Nature Resort & Water Park All Inclusive (Adults Only) Location
Chetumal - Puerto Juarez Road Km 295, Col. Centro, Playa del Carmen, 77710,
Explore Playa del Carmen
Explore Your Surroundings
Grand Coral Golf Riviera Maya
19 minutes' walk
An 18-hole golf course featuring stunning landscapes and challenging holes. Perfect for golf lovers seeking a great experience.
Punta Bete
20 minutes' walk
A tranquil beach location ideal for relaxation and sunbathing, offering soft sands and beautiful views of the Caribbean.
Galeria Luis Sottil
30 minutes' walk
An art gallery showcasing local talents, featuring unique artworks and cultural exhibitions throughout the year.
Xavage Park by Xcaret
40 minutes' walk
Adventure park offering thrilling activities like river rafting and off-road driving, great for thrill-seekers and families alike.
Water Sports at Playa
40 minutes' walk
Engaging in various water sports, including snorkeling and paddleboarding at local beaches, fun for water enthusiasts.
Yoga at Grand Coral Beach Club
50 minutes' walk
Relaxing yoga sessions offered on the beach, combining tranquility with beautiful ocean views. Check class schedules.
Koh Thai
30 minutes' walk
Thai cuisine in a tranquil setting, recommended for its pad Thai and inviting ambiance. Reservations advised.
Sea Olive
35 minutes' walk
Mediterranean flavors with a casual vibe, known for its fresh seafood and vegetarian options. Perfect for a relaxed meal.
Martina Beach Club
40 minutes' walk
Vibrant beach club offering live music, great cocktails, and a lively atmosphere. Family-friendly, ideal for all ages.
Xavage Park
40 minutes' walk
Adventure-based entertainment featuring river rafting and other adrenaline-pumping activities, suitable for adventure enthusiasts.
Getting around
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible on site for free.
Internet
Wireless internet is available in public areas for free.
Children & extra beds
There are no cots provided in a room.
Pets
Pets are not allowed.
Languages
English, Spanish, Italian, Dutch
Year renovated:
2011
Number of rooms:
216
Former name
Sandos Select Club
Reviews and Ratings
Feedback about Sandos Caracol Nature Resort & Water Park All Inclusive (Adults Only) from previous guests about their experience.
Pros
Jungle environment
Onsite entertainment
Good drink selection
Friendly staff
Day of the dead festivities
Cons
A la carte booking
Rough ocean water
Smallish pools
Worn room condition
Guest reviewsShow more reviews
FAQs
About Sandos Caracol Nature Resort & Water Park All Inclusive (Adults Only)
How far is Sandos Caracol Nature Resort & Water Park All Inclusive (Adults Only) from Cancún Airport?
The hotel is 45 km from Cancún Airport.
What dining options are available at Sandos Caracol Nature Resort & Water Park All Inclusive (Adults Only)?
The hotel features 9 restaurants, including international, Italian, Mexican, and a steakhouse.
Does Sandos Caracol Nature Resort & Water Park All Inclusive (Adults Only) have beach access?
Yes, the hotel has direct access to a private beach with sun loungers and hammocks.
What amenities are provided in the rooms at Sandos Caracol Nature Resort & Water Park All Inclusive (Adults Only)?
Rooms include air conditioning, a flat-screen TV, a mini fridge, and free Wi-Fi.
What recreational activities can guests enjoy at Sandos Caracol Nature Resort & Water Park All Inclusive (Adults Only)?
Guests can participate in activities such as snorkeling, diving, tennis, and yoga sessions.
What are the features of the Select Club section at Sandos Caracol Nature Resort & Water Park All Inclusive (Adults Only)?
The Select Club is an adults-only section with exclusive amenities, private check-in, a pool, and a gourmet restaurant.
Are there facilities for fitness and wellness at Sandos Caracol Nature Resort & Water Park All Inclusive (Adults Only)?
The hotel includes a fitness center, spa services, hot tub, and sauna.
How far is Sandos Caracol Nature Resort & Water Park All Inclusive (Adults Only) from the Church of Guadalupe?
The hotel is 3 km from the Church of Guadalupe.
Is there free parking available at Sandos Caracol Nature Resort & Water Park All Inclusive (Adults Only)?
Yes, free private parking is available on-site.
What airport shuttle services does Sandos Caracol Nature Resort & Water Park All Inclusive (Adults Only) offer?
The hotel provides paid airport shuttle services, including pickup and drop-off.
Does Sandos Caracol Nature Resort & Water Park All Inclusive (Adults Only) charge for Wi-Fi?
Wi-Fi is available for free in public areas.
What children's amenities are available at Sandos Caracol Nature Resort & Water Park All Inclusive (Adults Only)?
The hotel features a kids' club, children's play area, and a range of activities designed for younger guests.
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