Sandos Caracol Nature Resort & Water Park All Inclusive (Adults Only)
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Key details
Hotel Information
Chetumal - Puerto Juarez Road Km 295, Col. Centro, Playa del Carmen, 77710,
-
Close to the white sand beach
Very good
7.6
6.6
/10
3.6
/5
Loved by Sandos Caracol Nature Resort & Water Park All Inclusive (Adults Only) guests
Eco activities
Remodeled rooms
Attentive staff
Magical cenote
Delicious snacks
Water park fun
Sandos Caracol Nature Resort & Water Park All Inclusive (Adults Only) - A 5-star eco-resort with jungle cenotes, an outdoor waterpark, and Select Club amenities
Sandos Caracol Nature Resort & Water Park All Inclusive (Adults Only) is a 5-star property featuring 955 rooms, including spacious villas and penthouse suites with air conditioning, minibars, and flat-screen TVs. The resort includes a 29-slide outdoor waterpark with adrenaline-pumping kamikaze slides and child-friendly options. Dining spans nine onsite restaurants, offering Italian buffets, Brazilian steakhouses, Asian cuisine, and vegan options, served alongside pool bars and beachside lounges. The All-Nature Experience program includes jungle walks, snorkeling in cenotes, and eco-tours through natural mangrove forests. Select Club guests gain access to an adults-only beach area, a private oceanfront clubhouse with a pool table, premium bar, and 24-hour room service. Located 5 km from Playa del Carmen, the resort is near Punta Venado Bike Park (3 km) and Xavage Park by Xcaret (4 km). A continental breakfast is available each morning at Sandos Caracol.
Pros
The 29-slide waterpark caters to all ages, including kamikaze and child-friendly slides.
Select Club offers exclusive adults-only amenities like beach access, premium liquors, and private check-in.
The All-Nature Experience includes free eco-tours, cenote snorkeling, and jungle river swims.
Seed square
Nine diverse restaurants feature Italian, Brazilian, and Asian cuisine with vegan options.
Proximity to Playa del Carmen (5 km) and adventure parks like Xavage Park (4 km).
Cons
The resort's eco-focused design may limit urbanization-focused amenities.
Adults-only sections reduce accessibility for families with children.
Select your room type
Sandos Caracol Nature Resort & Water Park All Inclusive (Adults Only) offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Pool View One Bedroom Suite
2 persons
62 m²
1 King-size bed and 1 Sofa bed
Air conditioning
Balcony
room details
Pool View Superior
2 persons
39 m²
2 Double beds
Air conditioning
Balcony
room details
Select Club Superior Adults Only
2 persons
39 m²
1 King-size bed
Air conditioning
Balcony
room details
Show all rooms
Price and Room Availability Calendar
Verify dates and pricing availability today!
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Check-in/ Check-out
Facilities
Sandos Caracol Nature Resort & Water Park All Inclusive (Adults Only) offers amenities for your comfortable stay and unforgettable experiences
Facilities: Very good
7.6/10Review score
General
Non-smoking rooms
Free Wi-Fi in public areas
Parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
24-hour security
Luggage storage
Locker room
Private beach
Currency exchange
ATM/Cash machine
Barber shop
Fire extinguishers
Sports & Fitness
Fitness centre
Wind surfing
Diving
Snorkelling
Canoeing
Hiking
Tennis court
Golf course
Billiard tables
Table tennis
Yoga class
Fishing
Services
Paid airport shuttle
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Dining
In-room breakfast
Restaurant
Poolside snack bar
Snack bar
Business
Business centre
Children
Cots
Babysitting/Child services
Children's buffet
Board games
Water slides
Children's play area
Kids club
Game room
Spa & Leisure
Outdoor swimming pool
Beach access
Beach umbrellas
Sun loungers
Aqua park
Entertainment
Sun terrace
Garden area
Spa & wellness centre
Solarium
Sauna
Turkish bath
Jacuzzi
Massage
Pool with view
Shallow end
Room features
Air conditioning
Mini-bar
Sitting area
Terrace
Tea and coffee facilities
Ironing facilities
Bathroom
Free toiletries
Media
Flat-screen TV
AM/FM alarm clock
Show more
Location
Chetumal - Puerto Juarez Road Km 295, Col. Centro, Playa del Carmen, 77710,
Explore Playa del Carmen
Explore Your Surroundings
Top Attractions
Activities
Dining
Entertainment
Grand Coral Golf Riviera Maya
19 minutes' walk
An 18-hole golf course featuring stunning landscapes and challenging holes. Perfect for golf lovers seeking a great experience.
Punta Bete
20 minutes' walk
A tranquil beach location ideal for relaxation and sunbathing, offering soft sands and beautiful views of the Caribbean.
Galeria Luis Sottil
30 minutes' walk
An art gallery showcasing local talents, featuring unique artworks and cultural exhibitions throughout the year.
Xavage Park by Xcaret
40 minutes' walk
Adventure park offering thrilling activities like river rafting and off-road driving, great for thrill-seekers and families alike.
Water Sports at Playa
40 minutes' walk
Engaging in various water sports, including snorkeling and paddleboarding at local beaches, fun for water enthusiasts.
Yoga at Grand Coral Beach Club
50 minutes' walk
Relaxing yoga sessions offered on the beach, combining tranquility with beautiful ocean views. Check class schedules.
Koh Thai
30 minutes' walk
Thai cuisine in a tranquil setting, recommended for its pad Thai and inviting ambiance. Reservations advised.
Sea Olive
35 minutes' walk
Mediterranean flavors with a casual vibe, known for its fresh seafood and vegetarian options. Perfect for a relaxed meal.
Martina Beach Club
40 minutes' walk
Vibrant beach club offering live music, great cocktails, and a lively atmosphere. Family-friendly, ideal for all ages.
Xavage Park
40 minutes' walk
Adventure-based entertainment featuring river rafting and other adrenaline-pumping activities, suitable for adventure enthusiasts.
Getting around
City Centre
Playa del Carmen 8 min · 5.1 km
Airports
Aeropuerto de Playa del Carmen (PCM) 11 min · 7 km
Cozumel (CZM) 61 min · 40.3 km
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible on site for free.
Internet
Wireless internet is available in public areas for free.
Breakfast
At the hotel Sandos Caracol Nature Resort & Water Park All Inclusive (Adults Only) guests are invited to a full breakfast served for free.
Children & extra beds
There are no cots provided in a room.
Pets
Pets are not allowed.
Languages
English, Spanish, Italian, Dutch
Year renovated:
2011
Number of rooms:
216
Former name
Sandos Select Club
Reviews and Ratings
Feedback about Sandos Caracol Nature Resort & Water Park All Inclusive (Adults Only) from previous guests about their experience.
Review score
Based on 2599 verified reviews
7.5 /10
Very good
65 %
Recommend
Breakfast
3.7/10
Cleanliness
8.7/10
Comfort
8.5/10
Facilities
7.6/10
Free WiFi
7.5/10
Location
8.9/10
Paid Wi-Fi
5.0/10
Staff
8.6/10
Value for money
8.0/10
Pros
Jungle environment
Onsite entertainment
Good drink selection
Friendly staff
Day of the dead festivities
Cons
A la carte booking
Rough ocean water
Smallish pools
Worn room condition
Guest reviews
based on 518 reviews
7.6/10
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FAQs
About Sandos Caracol Nature Resort & Water Park All Inclusive (Adults Only)
Which airport is the closest to Sandos Caracol Nature Resort & Water Park All Inclusive?
The closest airport to Sandos Caracol Nature Resort & Water Park All Inclusive is Aeropuerto de Playa del Carmen airport (5 km) and it is reachable with a 15-minute drive.
Is airport shuttle provided by the fantastic Sandos Caracol Nature Resort & Water Park All Inclusive?
Airport shuttle is one of the services offered by the fantastic Sandos Caracol Nature Resort & Water Park All Inclusive. Please inform the hotel staff about your estimated arrival time.
Is there a parking at Sandos Caracol Nature Resort & Water Park All Inclusive?
Yes, Sandos Caracol Nature Resort & Water Park All Inclusive features free private parking on site.
How much does it cost to stay at Sandos Caracol Nature Resort & Water Park All Inclusive?
The price for a room in Sandos Caracol Nature Resort & Water Park All Inclusive starts at $141.
What payment methods are available in the fantastic Sandos Caracol Nature Resort & Water Park All Inclusive?
At the fantastic Sandos Caracol Nature Resort & Water Park All Inclusive, you can pay using American Express and Visa.
What room types are available at Sandos Caracol Nature Resort & Water Park All Inclusive?
Club Penthouse Suite, Club Superior Room, and Superior Family Room are among the room types available at Sandos Caracol Nature Resort & Water Park All Inclusive.
Is the staff at Sandos Caracol Nature Resort & Water Park All Inclusive multilingual?
Yes, the staff of Sandos Caracol Nature Resort & Water Park All Inclusive speaks Spanish, English, Italian, and Dutch.
Which facilities are available in Sandos Caracol Nature Resort & Water Park All Inclusive?
Top locations of Sandos Caracol Nature Resort & Water Park All Inclusive include a luggage room and a barber shop, whereas guests' safety will be ensured with a safe deposit box and 24-hour security service.
What spa facilities does Sandos Caracol Nature Resort & Water Park All Inclusive offer?
Pampering amenities in Sandos Caracol Nature Resort & Water Park All Inclusive include a Turkish steam room, a solarium, and a Jacuzzi.
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