Sandos Caracol Nature Resort & Water Park All Inclusive (Adults Only) Playa del Carmen Amenities photo Aerial view of the resortSandos Caracol Nature Resort & Water Park All Inclusive (Adults Only) Playa del Carmen Exterior photo This is a bright, sunny photo taken at a water park, capturing a group of energetic children enjoying the attractions.

In the foreground, there are several children, likely friends, playing around a large splash area. To the right, a young boy weariSandos Caracol Nature Resort & Water Park All Inclusive (Adults Only) Playa del Carmen Fast Food photo A buffet at a restaurant
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From141US$ /night
Check-in
06Jun2026Select date
Check-out
07Jun2026Select date
Rooms and Guests2 Guests, 1 Room
Key details

Hotel Information

Carretera Chetumal Pto Juarez, Playa del Carmen, Mexico, 77710
-
Close to the white sand beach
Very good
7.5
6.6
/10
3.6
/5

Sandos Caracol Nature Resort & Water Park All Inclusive (Adults Only) - A 5-star eco-resort with jungle cenotes, an outdoor waterpark, and Select Club amenities

Sandos Caracol Nature Resort & Water Park All Inclusive (Adults Only) is a 5-star property featuring 955 rooms, including spacious villas and penthouse suites with air conditioning, minibars, and flat-screen TVs. The resort includes a 29-slide outdoor waterpark with adrenaline-pumping kamikaze slides and child-friendly options. Dining spans nine onsite restaurants, offering Italian buffets, Brazilian steakhouses, Asian cuisine, and vegan options, served alongside pool bars and beachside lounges. The All-Nature Experience program includes jungle walks, snorkeling in cenotes, and eco-tours through natural mangrove forests. Select Club guests gain access to an adults-only beach area, a private oceanfront clubhouse with a pool table, premium bar, and 24-hour room service. Located 5 km from Playa del Carmen, the resort is near Punta Venado Bike Park (3 km) and Xavage Park by Xcaret (4 km). A continental breakfast is available each morning at Sandos Caracol.

Pros

The 29-slide waterpark caters to all ages, including kamikaze and child-friendly slides.

Select Club offers exclusive adults-only amenities like beach access, premium liquors, and private check-in.

The All-Nature Experience includes free eco-tours, cenote snorkeling, and jungle river swims.

Seed square

Nine diverse restaurants feature Italian, Brazilian, and Asian cuisine with vegan options.

Proximity to Playa del Carmen (5 km) and adventure parks like Xavage Park (4 km).

Cons

The resort's eco-focused design may limit urbanization-focused amenities.

Adults-only sections reduce accessibility for families with children.

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Select your room type

Sandos Caracol Nature Resort & Water Park All Inclusive (Adults Only) offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Pool View One Bedroom Suite
2 persons
62 m² 
1 King-size bed and 1 Sofa bed
Shower
Balcony
Pool View Superior
2 persons
39 m² 
2 Double beds
Shower
Balcony
Select Club Superior Adults Only
2 persons
39 m² 
1 King-size bed
Private pool
Balcony
Select Club Deluxe Adults Only
2 persons
41 m² 
1 King-size bed and 1 Sofa bed
Private pool
Balcony
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Facilities

Sandos Caracol Nature Resort & Water Park All Inclusive (Adults Only) offers amenities for your comfortable stay and unforgettable experiences
Facilities: Very good
7.9/10Review score

General

  • Non-smoking rooms
  • Free Wi-Fi in public areas
  • Free parking
  • Safe deposit box
  • 24-hour reception
  • VIP check-in/ -out
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • 24-hour security
  • Luggage storage
  • Locker room
  • Private beach
  • Currency exchange
  • ATM/Cash machine
  • Barber shop
  • Fire extinguishers

Sports & Fitness

  • Fitness centre
  • Wind surfing
  • Diving
  • Snorkelling
  • Canoeing
  • Hiking
  • Tennis court
  • Golf course
  • Billiard tables
  • Table tennis
  • Yoga class
  • Fishing

Services

  • Paid airport shuttle
  • Housekeeping
  • Car hire
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance

Dining

  • In-room breakfast
  • Restaurant
  • Poolside snack bar
  • Snack bar

Business

  • Business centre

Children

  • Cots
  • Babysitting/Child services
  • Children's buffet
  • Board games
  • Water slides
  • Children's play area
  • Kids club
  • Game room

Spa & Leisure

  • Outdoor swimming pool
  • Beach access
  • Beach umbrellas
  • Sun loungers
  • Aqua park
  • Entertainment
  • Sun terrace
  • Garden area
  • Spa & wellness centre
  • Solarium
  • Sauna
  • Turkish bath
  • Jacuzzi
  • Massage
  • Pool with view
  • Shallow end

Room features

  • Air conditioning
  • Mini-bar
  • Sitting area
  • Terrace
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Free toiletries

Media

  • Flat-screen TV
  • AM/FM alarm clock
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Sandos Caracol Nature Resort & Water Park All Inclusive (Adults Only) Location

Carretera Chetumal Pto Juarez, Playa del Carmen, Mexico, 77710
Map view
Carretera Chetumal Pto Juarez, Playa del Carmen, Mexico, 77710
Nearby
Beach
Xcalacoco
640 m
Golf Course
Grand Coral Golf Riviera Maya
790 m
Restaurants
Koh Thai
2.6 km
Predio El Limonar fraccion 2
Sea Olive
2.8 km
Xcalaco El Limonar No. 1
Kinoko
2.5 km
289 Km Carrera Cancun
La Marea
2.9 km
Playa Xcalacoco Fraccionamiento 7 Manzana 20 Lote 5 and 6
Coral Grill & Bar by Viceroy
2.9 km
Playa Xcalacoco Frac 7 In Hotel Viceroy
Coco's Cabanas
3.0 km
Punta Bete Mexico Xcalacoco
Explore Playa del Carmen
Explore Your Surroundings
Top Attractions
Activities
Dining
Entertainment
Grand Coral Golf Riviera Maya
19 minutes' walk
An 18-hole golf course featuring stunning landscapes and challenging holes. Perfect for golf lovers seeking a great experience.
Punta Bete
20 minutes' walk
A tranquil beach location ideal for relaxation and sunbathing, offering soft sands and beautiful views of the Caribbean.
Galeria Luis Sottil
30 minutes' walk
An art gallery showcasing local talents, featuring unique artworks and cultural exhibitions throughout the year.
Xavage Park by Xcaret
40 minutes' walk
Adventure park offering thrilling activities like river rafting and off-road driving, great for thrill-seekers and families alike.
Water Sports at Playa
40 minutes' walk
Engaging in various water sports, including snorkeling and paddleboarding at local beaches, fun for water enthusiasts.
Yoga at Grand Coral Beach Club
50 minutes' walk
Relaxing yoga sessions offered on the beach, combining tranquility with beautiful ocean views. Check class schedules.
Koh Thai
30 minutes' walk
Thai cuisine in a tranquil setting, recommended for its pad Thai and inviting ambiance. Reservations advised.
Sea Olive
35 minutes' walk
Mediterranean flavors with a casual vibe, known for its fresh seafood and vegetarian options. Perfect for a relaxed meal.
Martina Beach Club
40 minutes' walk
Vibrant beach club offering live music, great cocktails, and a lively atmosphere. Family-friendly, ideal for all ages.
Xavage Park
40 minutes' walk
Adventure-based entertainment featuring river rafting and other adrenaline-pumping activities, suitable for adventure enthusiasts.
Getting around
City Centre
Playa del Carmen8 min  ·  5.1 km
Airports
Aeropuerto de Playa del Carmen (PCM)11 min  ·  7.0 km
Cozumel (CZM)61 min  ·  40.3 km
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible on site for free.
Internet
Wireless internet is available in public areas for free.
Breakfast
At the hotel Sandos Caracol Nature Resort & Water Park All Inclusive (Adults Only) guests are invited to a full breakfast served for free. 
Children & extra beds
There are no cots provided in a room. 
Pets
Pets are not allowed.
Languages
English, Spanish, Italian, Dutch
Year renovated:
2011
Number of rooms:
216
Former name
Sandos Select Club

Reviews and Ratings

Feedback about Sandos Caracol Nature Resort & Water Park All Inclusive (Adults Only) from previous guests about their experience.
Review score
Based on 2638 verified reviews
7.5/10
Very good
64%
Recommend
Breakfast
3.7/10
Cleanliness
8.6/10
Comfort
8.4/10
Facilities
7.9/10
Free Wi-Fi
7.5/10
Location
8.7/10
Paid Wi-Fi
5.0/10
Staff
8.8/10
Value for money
7.8/10
Pros
Jungle environment
Onsite entertainment
Good drink selection
Friendly staff
Day of the dead festivities
Cons
A la carte booking
Rough ocean water
Smallish pools
Worn room condition
Guest reviews
based on 564 reviews
7.5/10
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FAQs
About Sandos Caracol Nature Resort & Water Park All Inclusive (Adults Only)
Which airport is the closest to Sandos Caracol Nature Resort & Water Park All Inclusive?
The closest airport to Sandos Caracol Nature Resort & Water Park All Inclusive is Aeropuerto de Playa del Carmen airport (5 km) and it is reachable with a 15-minute drive.
Is airport shuttle provided by the fantastic Sandos Caracol Nature Resort & Water Park All Inclusive?
Airport shuttle is one of the services offered by the fantastic Sandos Caracol Nature Resort & Water Park All Inclusive. Please inform the hotel staff about your estimated arrival time.
Is there a parking at Sandos Caracol Nature Resort & Water Park All Inclusive?
Yes, Sandos Caracol Nature Resort & Water Park All Inclusive features free private parking on site.
How much does it cost to stay at Sandos Caracol Nature Resort & Water Park All Inclusive?
The price for a room in Sandos Caracol Nature Resort & Water Park All Inclusive starts at $141.
What payment methods are available in the fantastic Sandos Caracol Nature Resort & Water Park All Inclusive?
At the fantastic Sandos Caracol Nature Resort & Water Park All Inclusive, you can pay using American Express and Visa.
What room types are available at Sandos Caracol Nature Resort & Water Park All Inclusive?
Club Penthouse Suite, Club Superior Room, and Superior Family Room are among the room types available at Sandos Caracol Nature Resort & Water Park All Inclusive.
Is the staff at Sandos Caracol Nature Resort & Water Park All Inclusive multilingual?
Yes, the staff of Sandos Caracol Nature Resort & Water Park All Inclusive speaks Spanish, English, Italian, and Dutch.
Which facilities are available in Sandos Caracol Nature Resort & Water Park All Inclusive?
Top locations of Sandos Caracol Nature Resort & Water Park All Inclusive include a luggage room and a barber shop, whereas guests' safety will be ensured with a safe deposit box and 24-hour security service.
What spa facilities does Sandos Caracol Nature Resort & Water Park All Inclusive offer?
Pampering amenities in Sandos Caracol Nature Resort & Water Park All Inclusive include a Turkish steam room, a solarium, and a Jacuzzi.
Check-in
06Jun2026Select date
Check-out
07Jun2026Select date
Rooms and Guests2 Guests, 1 Room