What is the check-in and check-out policy at Kempinski Hotel Cancun?
Check-in is at 15:00 and check-out is by 12:00.
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Kempinski Hotel Cancun
364US$
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Key details
Hotel Information
Retorno Del Rey 36,
Cancun,
Mexico,
77500,
Quintana Roo
- Steps from the beach
Perfect
9.2
9.4
4.6
4.2
Kempinski Hotel Cancun - A luxury beachfront resort with Mayan-inspired spa, gourmet dining, and private seafront casitas
Located in Zona Hotelera, Kempinski Hotel Cancun offers five-star accommodations on a white-sand beach with direct Caribbean Sea views. Guest rooms include Deluxe Seaside and Seafront Rooms (41 m²), Club Lounge-access suites, and beachfront casitas, all featuring marble bathrooms with Salvatore Ferragamo amenities, Nespresso machines, and private balconies. The hotel houses four restaurants: Fantino (AAA 5-Diamond Mediterranean fine dining), The Club Grill & Jazz Supper Club (live piano jazz and grilled specialties), El Café Mexicano (regional breakfast buffet), and Caribe Bar & Grill (seafront al fresco dining). Kayantá Spa provides Mayan-inspired treatments using Yucatán ingredients, while the 2508.4 m² conference center accommodates events. Nearby landmarks include Dolphinaris Cancun (500 m) and the Mayan Museum of Cancun (2 km). Breakfast is served daily at El Café Mexicano.
Pros
Private beachfront casitas with direct ocean access and personalized dining
AAA 5-Diamond restaurants Fantino and The Club Grill serving gourmet Mediterranean cuisine
Kayantá Spa's hydrotherapy circuit includes eucalyptus steam baths and plunge pools
Club Lounge rooms offer private check-in, sunset cocktail hours, and panoramic sea views
24-hour gym with cardio equipment faces the beach
Cons
Most restaurants require reservations due to limited seating
Zona Hotelera's layout necessitates taxis for off-site exploration
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Select your room type
Kempinski Hotel Cancun offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Club Sea side King Suite
3 persons
1 King-size bed
room details
Club Sea side Suite
3 persons
Partial View
room details
Double Room
3 persons
1 Double bed
room details
Sea side King Suite
3 persons
1 King-size bed
Non-smoking
Air conditioning
room details
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Price and Room Availability Calendar
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Facilities
Kempinski Hotel Cancun offers amenities for your comfortable stay and unforgettable experiences
General
- No smoking on site
- Free Wi-Fi in public areas
- Parking
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
- Express check-in/ -out
- No pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Luggage storage
- Locker room
- Private beach
- Lift
- Currency exchange
- ATM/Cash machine
- Hairdresser
- Coffee shop
- Smoke detectors
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness centre
- Tennis court
- Golf course
- Yoga class
- Sports trainer
Services
- Paid airport shuttle
- Valet parking
- Room service
- Housekeeping
- Car hire
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Shops/Commercial services
- Welcome drink
Dining
- In-room breakfast
- Restaurant
- Snack bar
- Bar/ Lounge area
- Special diet menus
Business
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Babysitting/Child services
- Children's buffet
- Children's play area
- Kids club
Facilities for people with disabilities
- Toilet for disabled
Spa & Leisure
- Heated swimming pool
- Outdoor swimming pool
- Beach access
- Beach umbrellas
- Sun loungers
- Live entertainment
- Garden area
- Spa & wellness centre
- Solarium
- Sauna
- Steam room
- Jacuzzi
- Pedicure
- Manicure
- Waxing
- Body scrub
- Facial
- Treatment room
- Body wraps
- Back massage
- Head massage
- Full body massage
- Foot massage
- Pool with view
- Shallow end
- Make up services
Room features
- Air conditioning
- Heating
- Sitting area
- Garden furniture
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Separate tub and shower
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Kempinski Hotel Cancun Location
Retorno Del Rey 36,
Cancun,
Mexico,
77500,
Quintana Roo
Map view
Retorno Del Rey 36,
Cancun,
Mexico,
77500,
Quintana Roo
City landmarks
Museum
Mayan Museum of Cancun
2.2
km
Landmark
Avenida Kukulkan
1.2
km
Museum
Museo Subacuatico de Arte
720 m
Mall
Luxury Avenue
1.1
km
Landmark
Museo Sensorial del Tequila
1.1
km
Mall
Kukulcan Plaza
1.0
km
Beach
Playa Marlin
1.6
km
Shopping Area
Luxury Avenue Cancun
980 m
Aquarium
Interactive Aquarium
2.0
km
Museum
Cancun Wax Museum
2.0
km
Landmark
Yamil Lu'um Archeological Site
2.1
km
Landmark
Scorpion's Temple ruins
2.1
km
Landmark
Extreme Games Cancun
960 m
Landmark
Marlin Beach
1.3
km
Shopping Area
Fashion Harbour
1.9
km
Mall
La Madonna
1.9
km
Park
arte Garden
2.0
km
Museum
Parque Maya Cancun
2.3
km
Landmark
Museo de Arte Popular Mexicano
3.0
km
Landmark
Laguna Nichupte
2.7
km
Beach
Playa Delfines
3.7
km
Landmark
El Rey Archaeological Zone
3.7
km
Landmark
Parque Ventura Cancun
3.0
km
Landmark
Iberostar Cancun Golf Course
3.4
km
Landmark
Water Park at The Grand
3.7
km
Night club
Coco Bongo
5.0
km
Landmark
Cancun Convention Center
5.2
km
Beach
Chac Mool Beach
4.5
km
Nearby
Blvd. Kukulcan
Dolphinaris Cancun
500 m
Night club
H Roof
430 m
Restaurants
Harry's
430 m
Blvd. Kukulcan Km. 14.2 No. 1 Zona Hotelera
Puerto Madero
360 m
Blvd. Kukulcan Km 14.1 Hotel Zone
Fantino
10 m
Calle Retorno Del Rey # 36 The Ritz-Carlton
The Caribe Bar & Grill
10 m
Retorno del Rey #36
Lobby Lounge at Ritz Carlton Cancun
10 m
The Ritz-Carlton
Porfirio's Cancun
480 m
Boulevard Kukulcan 14. 2 No. 1 Zona Hotelera
El Cafe Mexicano
30 m
Hotel Ritz Carlton Calle Retorno Del Rey 36 Retorno del Rey #36
Casitas
30 m
Calle Retorno Del Rey # 36 Zona Hotelera
Nebbiolo Ristorante
330 m
Blvd. Kukulcan Km. 14.5 Lote 38
Olio
340 m
Boulevard Kukulcan Km 14.5 Mza.13 Retorno del Rey Lote 38 38B Secrets The Vine Cancun Resort & Spa
Secrets The Vine Cancun
340 m
Boulevard Kukulcan Km 14.5 Lote 38
Vicente Asador De Brasa
610 m
Blvd Kukulcan Km 12
Explore Cancun
Explore Cancun
Getting around
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible on site at USD 20 per day.
Internet
Wireless internet is available in public areas for free.
Breakfast
A full breakfast is served at the price of US$40 per person per day.
Children & extra beds
There are no cots provided in a room.
Pets
Pets are not allowed.
Languages
English, Spanish, Japanese, Russian
Year renovated:
2006
Number of floors:
9
Number of rooms:
363
Former name
The Ritz-Carlton, Cancun
Reviews and Ratings
Feedback about Kempinski Hotel Cancun from previous guests about their experience.
Pros
Attentive staff
Oceanfront room
Delicious cuisine
Immaculate landscaping
Excellent service
Cons
Poor maintenance
Rude manager
Guest reviews
Open reviews
FAQs
About Kempinski Hotel Cancun
How far is Kempinski Hotel Cancun from Cancun International Airport?
The hotel is approximately 20 km from Cancun International Airport, with an estimated travel time of 21 minutes by car.
What dining options are available at Kempinski Hotel Cancun?
Dining options include Fantino for Mediterranean cuisine, The Sushi Bar for Asian specialties, and casual dining at the Lobby Lounge.
Is there a private beach at Kempinski Hotel Cancun?
The hotel features a private beach equipped with cabanas, sun loungers, and beach service.
What amenities are included in the rooms at Kempinski Hotel Cancun?
Rooms include a minibar, work desk, balcony with ocean views, Wi-Fi, and a private bathroom with a bathrobe and slippers.
What recreational activities are available at Kempinski Hotel Cancun?
Guests can enjoy outdoor pools, a fitness center, tennis courts, golf, and children's activities.
Is parking available at Kempinski Hotel Cancun?
Private parking is available on-site for 20 USD per day.
Does Kempinski Hotel Cancun offer spa services?
The hotel has a spa that offers a range of treatments including massages, facials, and body scrubs.
What languages do the staff at Kempinski Hotel Cancun speak?
Staff members are proficient in English and Spanish.
How far is Kempinski Hotel Cancun from the center of Cancun?
The center of Cancun is located approximately 18 km from the hotel.
What type of breakfast is available at Kempinski Hotel Cancun?
Breakfast is available for an additional charge of 55 USD.
What nearby attractions are close to Kempinski Hotel Cancun?
Nearby attractions include the Mayan Museum, El Rey Archaeological Zone, and Aquaworld, located around 2 km away.
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