What is the check-in and check-out policy at Krystal Cancun?
Check-in is at 15:00 and check-out is at 12:00.
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Krystal Cancun
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Key details
Hotel Information
Blvd. Kukulcan Km 9 Lotes 9 Y 9A Zona Ho, Cancun, 77500,
- Steps from the beach
Very good
7.7
7.1
3.5
Krystal Cancun - A beachfront hotel with all-inclusive options, multiple dining venues, and family-friendly amenities
Located in Punta Cancún along Paseo Kukulcan, the 4-star Krystal Cancun offers 502 rooms, including Deluxe Ocean View rooms with king-size or double beds and Junior Suites with 68m² of space. Guests can choose between room-only, bed and breakfast, or all-inclusive plans, which include access to four restaurants such as Hacienda El Mortero for Mexican cuisine and Aquamarina for international dishes. The hotel features a natural beach, an adults-only jacuzzi, a panoramic pool with a swim-up bar, and Kamp Krystal for children aged 5 to 12. Nearby attractions include the Cancun Convention Center (2-minute walk), Plaza Caracol (5-minute walk), and the ferry to Isla Mujeres (a few minutes' walk). Krystal Cancun also provides event spaces for up to 400 people, a gym, and free Wi-Fi in public areas.
Pros
Direct beach access with Bali beds and a Beach Club for relaxation.
Multiple dining options, including a Mariachi-accompanied Sunday Brunch at Hacienda El Mortero.
Family-friendly amenities like Kamp Krystal and splash pools.
Convenient location near nightlife, shopping centers, and transportation links.
Cons
Wi-Fi requires switching between networks when moving around the property.
Some rooms face the city rather than the ocean.
Select your room type
Krystal Cancun offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
- Family Studio Sea View2 persons40 m²1 King-size bed and 1 Sofa bedAir conditioningBalconyroom details
- Deal of the2 persons32 m²1 King-size bedAir conditioningShowerroom details
- Standard Room Two Double Beds2 persons32 m²2 Double bedsAir conditioningShowerroom details
Show all rooms
Price and Room Availability Calendar
Verify dates and pricing availability today!
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Check-in/ Check-out
Facilities
Krystal Cancun offers amenities for your comfortable stay and unforgettable experiences
General
- No smoking on site
- Parking
- Safe deposit box
- 24-hour reception
- No pets allowed
- Rooms/ Facilities for disabled
- 24-hour security
- Luggage storage
- Lift
- ATM/Cash machine
- Hairdresser
- Coffee shop
- Smoke detectors
- Fire extinguishers
Sports & Fitness
- Fitness centre
- Diving
- Snorkelling
- Golf course
- Yoga class
- Aerobics
- Fishing
Services
- Valet parking
- Room service
- Car hire
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Shops/Commercial services
- Welcome drink
- Happy hour
Dining
- In-room breakfast
- Restaurant
- Poolside snack bar
- Snack bar
- Picnic area/ Tables
- Dinner
- Special diet menus
Business
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cots
- Babysitting/Child services
- Board games
- Children's menu
- Children's pool
- Children's play area
- Kids club
Spa & Leisure
- Infinity pool
- Plunge pool
- Beach access
- Beach umbrellas
- Sun loungers
- Aqua park
- Karaoke
- Live entertainment
- Sun terrace
- Garden area
- Spa & wellness centre
- Solarium
- Sauna
- Jacuzzi
- Pedicure
- Manicure
- Waxing
- Body scrub
- Facial
- Body wraps
- Massage
- Shallow end
- Make up services
Room features
- Free Wi-Fi in rooms
- Air conditioning
- Mini-bar
- Soundproofed rooms
- Sitting area
- Terrace
- Garden furniture
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Free toiletries
- Bathroom telephone
Media
- Flat-screen TV
- Direct dial telephone
- AM/FM alarm clock
Show more
Location
Blvd. Kukulcan Km 9 Lotes 9 Y 9A Zona Ho, Cancun, 77500,
Explore Cancun
Explore Cancun
Coco Bongo
3 minutes' walk
Famous for its energetic shows, Coco Bongo offers thrilling performances mixing music, dance, and acrobatics, making it a must-visit.
Chac Mool Beach
17 minutes' walk
Chac Mool Beach features soft sands and clear waters, perfect for swimming and sunbathing, along with vibrant beach clubs.
Playa Forum
6 minutes' walk
A lively beach hotspot with great restaurants, bars, and beach activities, Playa Forum is ideal for socializing and beach sports.
Museo de Arte Popular Mexicano
5 minutes' drive
This museum showcases Mexican folk art, with rotating exhibitions and free admission days, perfect for culture enthusiasts.
Water Sports
5 minutes' drive
Water sports at nearby beaches offer thrilling experiences like jet skiing and parasailing. Rentals and guides available.
Interactive Aquarium
35 minutes walking
This family-friendly aquarium features marine exhibits and interactive experiences with sea creatures, ideal for all ages.
Yoga Classes
10 minutes' drive
Relaxing yoga classes offered on nearby beach locations or studios, providing a peaceful retreat from the bustling city.
Hacienda El Mortero
3 minutes' walk
This vibrant restaurant serves traditional Mexican dishes in a festive atmosphere, featuring fantastic margaritas and live music.
Wings Army
3 minutes' walk
A casual spot specializing in wings and American bar fare, Wings Army is perfect for sports fans with multiple TVs and a lively vibe.
Vips
3 minutes' walk
Offering a diverse menu ranging from Mexican to international dishes, Vips is a family-friendly chain with affordable options.
Palazzo
1 minute' walk
Palazzo is a chic nightclub known for its upscale ambiance, themed parties, and live DJs, providing an electrifying nightlife experience.
Mandala Beach Club
4 minutes' walk
This beach club features a lively party scene with music, dancing, and beautiful ocean views, making it great for adults and families.
Getting around
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible on site for free.
Internet
Wireless internet is available in the hotel rooms for free.
Breakfast
You can start your day with a full breakfast, which costs US$20 per person per day.
Pets
Pets are not allowed.
Year renovated:
2012
Number of floors:
8
Number of rooms:
502
Reviews and Ratings
Feedback about Krystal Cancun from previous guests about their experience.
Pros
Beach area
Ocean view
Friendly staff
Central location
Breakfast buffet
Cons
Noisy rooms
Cold water
Damp smell
Guest reviewsShow more reviews
FAQs
About Krystal Cancun
What are the nearby attractions to Krystal Cancun?
Nearby attractions include Playa Forum (0.3 km), Coco Bongo (0.5 km), and La Isla Shopping Mall (4 km).
How far is Krystal Cancun from Cancún International Airport?
The hotel is approximately 22 km from Cancún International Airport, which takes around 29 minutes by car.
What dining options are available on-site at Krystal Cancun?
Krystal Cancun features four on-site restaurants, including Aquamarina and Las Velas, serving international and Mediterranean cuisine.
Is Wi-Fi available at Krystal Cancun?
Free Wi-Fi is available in all guest rooms and common areas.
Does Krystal Cancun provide parking facilities?
Free private parking is available on-site without the need for reservation.
Is there a kids' club at Krystal Cancun?
Yes, the hotel features a kids' club offering supervised activities for children.
What types of amenities are included in the rooms at Krystal Cancun?
Rooms include air conditioning, a flat-screen TV with cable, a mini fridge, a safety deposit box, and complimentary toiletries.
What wellness facilities can guests utilize at Krystal Cancun?
Guests have access to a spa with services such as massages, facials, and a hot tub.
How far is Krystal Cancun from the city center?
Krystal Cancun is located 10 km from the Cancun Government Palace, which is near the city center.
What is the beach access like at Krystal Cancun?
The hotel features direct beach access with sun loungers and umbrellas for guests.
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