What are the check-in and check-out times at Hard Rock Hotel Cancun?
Check-in is at 15:00 and check-out is by 12:00.
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Hard Rock Hotel Cancun
363US$
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Key details
Hotel Information
Boulevard Kukulcan Km 14.5 Hotel Zone,
Cancun,
Mexico,
Quintana Roo
- Near the beach
Great
8.0
7.6
4.2
4.5
Hard Rock Hotel Cancun - A five-star oceanfront all-inclusive resort with luxury suites, music-themed amenities, and expansive leisure facilities
Hard Rock Hotel Cancun, a five-star property in Zona Hotelera, features suites with hydro spa tubs, flat-screen TVs, premium satellite channels, and stocked minibars. The Sound of Your Stay(R) program offers curated music experiences, while the lagoon-style pool includes a kid-friendly wading area and adults-only hydro spa tubs. Guests can dine at six on-site restaurants, including Zen, which serves expertly prepared Asian cuisine. The Rock n' Roll Ballroom spans 1150.0 m², making it Cancun's largest event venue. Hard Rock Hotel Cancun is 12.6 km from Cancun Airport, a 15-minute drive, and nearby landmarks include Playa Delfines (3.4 km) and Kukulcan Plaza (1.4 km).
Pros
The expansive lagoon-style pool includes a kid-friendly wading area and adults-only hydro spa tubs.
The Rock n' Roll Ballroom is Cancun's largest event venue at 1150.0 m².
Suites feature hydro spa tubs, premium satellite channels, and stocked minibars.
The Sound of Your Stay(R) program provides curated music experiences.
Six on-site restaurants offer diverse dining options, including Asian cuisine at Zen.
Cons
The nearest airport is 12.6 km away, requiring a 15-minute drive.
Some guests may find the Hotel Zone location distant from Cancun's city center (5.0 km).
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Select your room type
Hard Rock Hotel Cancun offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Triple Room
2 persons
40 m²
1 King-size bed
Shower
Bathtub
room details
Diamond Ocean View King
2 persons
40 m²
1 King-size bed
Shower
Bathtub
room details
Deluxe King Ocean View Classic
2 persons
40 m²
1 King-size bed
Shower
Bathtub
room details
King Room Sea View
2 persons
40 m²
1 King-size bed
Shower
Bathtub
room details
Show all roomsLess
Price and Room Availability Calendar
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Facilities
Hard Rock Hotel Cancun offers amenities for your comfortable stay and unforgettable experiences
General
- Non-smoking rooms
- Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- Express check-in/ -out
- Pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Luggage storage
- Locker room
- Private beach
- Lift
- ATM/Cash machine
- Hairdresser
- Coffee shop
- Smoke detectors
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness centre
- Tennis court
- Golf course
- Billiard tables
- Table tennis
- Yoga class
Services
- Paid airport shuttle
- Valet parking
- Pet amenities available
- Room service
- Housekeeping
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Shops/Commercial services
- Welcome drink
Dining
- In-room breakfast
- Restaurant
- Poolside snack bar
- Snack bar
Business
- Meeting/ Banquet facilities
Children
- Cots
- Babysitting/Child services
- Children's buffet
- Children's pool
- Water slides
- Children's play area
- Kids club
- Game room
Facilities for people with disabilities
- Toilet for disabled
Spa & Leisure
- Infinity pool
- Beach access
- Beach umbrellas
- Sun loungers
- Karaoke
- Live entertainment
- Sun terrace
- Garden area
- Spa & wellness centre
- Jacuzzi
- Pedicure
- Manicure
- Waxing
- Facial
- Treatment room
- Beauty treatment
- Body wraps
- Back massage
- Full body massage
- Pool with view
- Shallow end
- Make up services
Room features
- Air conditioning
- Mini-bar
- Garden furniture
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Free toiletries
Media
- Flat-screen TV
- AM/FM alarm clock
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Hard Rock Hotel Cancun Location
Boulevard Kukulcan Km 14.5 Hotel Zone,
Cancun,
Mexico,
Quintana Roo
Map view
Boulevard Kukulcan Km 14.5 Hotel Zone,
Cancun,
Mexico,
Quintana Roo
City landmarks
Museum
Mayan Museum of Cancun
1.9
km
Landmark
Avenida Kukulkan
1.7
km
Beach
Playa Delfines
3.3
km
Beach
Playa Marlin
2.0
km
Aquarium
Interactive Aquarium
2.3
km
Landmark
Backstage Theatre
1.2
km
Mall
Luxury Avenue
1.5
km
Landmark
Dolphinaris Cancun
910 m
Mall
Kukulcan Plaza
1.5
km
Museum
Museo Subacuatico de Arte
1.9
km
Mall
Kukulcan Mall
1.6
km
Landmark
El Rey Archaeological Zone
3.3
km
Landmark
Sea Passion Catamaran
610 m
Landmark
Aquaworld
770 m
Shopping Area
Luxury Avenue Cancun
1.5
km
Landmark
Cancun Tarpon Fishing
880 m
Landmark
Marina Sunrise Jungle Tours
890 m
Night club
H Roof
910 m
Landmark
Extreme Games Cancun
1.0
km
Museum
Cancun Wax Museum
2.4
km
Landmark
San Miguelito
2.1
km
Landmark
Pixtore Photography
1.2
km
Landmark
Manta Divers Cancun
1.2
km
Landmark
Museo Sensorial del Tequila
2.5
km
Landmark
Barracuda Marina
1.6
km
Nearby
Beach
Playa Ballenas
60 m
Cancun Golf Club at Pok Ta Pok
230 m
Beach
Playa - Beach
350 m
Mexico Maya Caribe
370 m
Club 91
580 m
Restaurants
Hard Rock Hotel
210 m
Boulevard Kukulcan Km 14.5
Ciao
210 m
At the Hard Rock Hotel
Zen
210 m
Boulevard Kukulcan Km 14.5
The Blue Water Grill
350 m
Blvd. Kukulcan Km. 14.5 Zona Hotelera
Secrets The Vine Cancun
350 m
Boulevard Kukulcan Km 14.5 Lote 38
Sedona Grill
400 m
Blvd. Kukulcan Km 14. 5 Boulevard Kukulcan Km 14.5
Nebbiolo Ristorante
370 m
Blvd. Kukulcan Km. 14.5 Lote 38
Vicente Asador De Brasa
800 m
Blvd Kukulcan Km 12
Harry's
910 m
Blvd. Kukulcan Km. 14.2 No. 1 Zona Hotelera
Porfirio's Cancun
930 m
Boulevard Kukulcan 14. 2 No. 1 Zona Hotelera
Sasi Thai
620 m
Blvd Kukulkan
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Local Highlights Near Hard Rock Hotel Cancun
Getting around
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible on site for free.
Internet
Wireless internet is available in for free.
Breakfast
All visitors are offered a buffet breakfast for a fee.
Children & extra beds
There are no extra beds provided in a room.
Pets
Pets are allowed on request.
Year renovated:
2012
Number of floors:
12
Number of rooms:
502
Former name
Cancun Palace
Reviews and Ratings
Feedback about Hard Rock Hotel Cancun from previous guests about their experience.
Pros
Lagoon views
Clean rooms
Amazing bar
Cons
Outdated hotel
Subpar food
Rude staff
Guest reviews
Open reviews
FAQs
About Hard Rock Hotel Cancun
What is the distance from Hard Rock Hotel Cancun to Cancún International Airport?
The hotel is located 16 km from Cancún International Airport, which is approximately a 21-minute drive.
Are there any restaurants on-site at Hard Rock Hotel Cancun?
The hotel offers five on-site restaurants, including Frida for dinner and Pizzeto for lunch.
Does Hard Rock Hotel Cancun have a spa?
The hotel features a full-service spa that offers treatments such as massages, facials, and beauty services.
What amenities are included in the rooms at Hard Rock Hotel Cancun?
Rooms are equipped with air conditioning, a flat-screen TV, a minibar, and luxurious bath amenities.
Is Wi-Fi available at Hard Rock Hotel Cancun?
Free Wi-Fi is available throughout the property.
What attractions are near Hard Rock Hotel Cancun?
Nearby attractions include Kukulcan Plaza (2 km), Playa Delfines (2 km), and La Isla Shopping Mall (4 km).
Is there a private beach at Hard Rock Hotel Cancun?
Yes, the hotel features a private beach area with beach access and sun loungers.
How far is Hard Rock Hotel Cancun from the city center?
The hotel is approximately 16 km from the city center of Cancun.
What dining options are available near Hard Rock Hotel Cancun?
Nearby restaurants include Ciao (0.5 km), Secrets The Vine Cancun (0.5 km), and Fred's House (0.5 km).
Does Hard Rock Hotel Cancun offer airport transportation?
The hotel provides paid airport shuttle services for guests.
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