Alpen Resort & Spa Zermatt Exterior photoAlpen Resort & Spa Zermatt Exterior photoAlpen Resort & Spa Zermatt Interior photo
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From708US$ /night
Check-in
02Jun2026Select date
Check-out
03Jun2026Select date
Rooms and Guests2 Guests, 1 Room
Key details

Hotel Information

Spissstrasse 52, Zermatt, Switzerland, 3920
-
Close to the Matterhorn Museum
Perfect
9.2
/10
4.8
4.6
/5

Alpen Resort & Spa - A 4-star wellness hotel near Zermatt's ski lifts and Matterhorn views

Located near the Gornergrat railway station and ski lifts, Alpen Resort & Spa provides direct access to 400 km of slopes across Swiss and Italian ski areas. Rooms include Panorama doubles with Matterhorn views and balcony seating, Family suites with garden terraces, and standard doubles featuring convertible twin beds. The property's 1000 m² wellness area includes a pool, indoor and outdoor jacuzzis, saunas, and an ice pool. Breakfast at Alpen Resort & Spa runs from 07:00 to 11:00 with regional bread, charcuterie, and freshly prepared eggs. The onsite Restaurant Matterhorn serves Swiss and international dishes, while the HORNOX grill specializes in Tomahawk steaks. A shuttle operates between 07:00 and 21:00 for transfers from Zermatt's train station, 0.5 km away.

Pros

The wellness area spans 1000 m² with a pool, multiple saunas, and ice treatments.

Panorama rooms feature direct Matterhorn views from private balconies.

Free hote-run shuttle connects to Zermatt's train station and ski lifts.

Restaurant Matterhorn offers Swiss specialities and an extensive wine cellar.

Cons

The nearest car access is in Täsch, requiring a 10-minute taxi ride.

No on-site parking available due to Zermatt's car-free policy.

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Select your room type

Alpen Resort & Spa offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Double Room
2 persons
25 m² 
2 Single beds
Shower
Heating
Family Room extra Bedroom
2 persons
30 m² 
3 Single beds
Shower
Heating
Panoramic Family Room Matterhorn View
2 persons
30 m² 
4 Single beds
Shower
Heating
Panorama Double Room Matterhorn View
2 persons
30 m² 
2 Single beds
Shower
Heating
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Facilities

Alpen Resort & Spa offers amenities for your comfortable stay and unforgettable experiences
Facilities: Perfect
9.4/10Review score

General

  • No smoking on site
  • Wi-Fi
  • Parking
  • Safe deposit box
  • Concierge desk
  • Pets allowed
  • 24-hour security
  • Luggage storage
  • Ski storage
  • Lift
  • Currency exchange
  • Smoke detectors
  • Electric vehicle charging station
  • Fire extinguishers
  • Key card access
  • Key access

Sports & Fitness

  • Fitness centre
  • Skiing
  • Hiking
  • Tennis court
  • Billiard tables
  • Darts
  • Table tennis

Guest Parking

  • Electric kettle

Services

  • Paid airport shuttle
  • Valet parking
  • Pet amenities available
  • Room service
  • Housekeeping
  • Laundry
  • Ski pass vendor
  • Tours/Ticket assistance

Dining

  • In-room breakfast
  • Restaurant
  • Bar/ Lounge area
  • Packed lunches
  • Special diet menus

Business

  • Fax/Photocopying

Children

  • Cots
  • Children's menu
  • Children's pool
  • Children's play area
  • Game room

Spa & Leisure

  • Rooftop pool
  • Plunge pool
  • Indoor swimming pool
  • Garden area
  • Spa & wellness centre
  • Sauna
  • Turkish bath
  • Jacuzzi

Room features

  • Heating
  • Mini-bar
  • Sitting area
  • Terrace
  • Tea and coffee facilities
  • Turndown service
  • Mirror
  • Ironing facilities

Bathroom

  • Free toiletries

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Alpen Resort & Spa Location

Spissstrasse 52, Zermatt, Switzerland, 3920
Map view
Spissstrasse 52, Zermatt, Switzerland, 3920
Nearby
Hohbalmen
460 m
Castor Mountain
460 m
Denner Partner
170 m
Murmeli Brunnen
350 m
Seilerwiesenstrasse 9
Obere Matten playground no. 1
870 m
Restaurants
Restaurant Matterhorn
10 m
Spissstrasse 52 Best Western Alpen Resort Hotel
Marie's Deli Zermatt
220 m
Untere Mattenstrasse 12
Walliserstube Zermatt
390 m
Gryfelblatte 2
Rosstall
460 m
Bahnhofplatz 50
Gusto Matto
440 m
Bahnhofplatz 36
CasaMia
440 m
Bahnhofplatz 36
Othmars hutte
460 m
Riedweg
Sonne
460 m
Metzggasse 35
Golden India
470 m
Bahnhofplatz 2
Bahnhofbuffet Non Solo Treno
520 m
Bahnhofstrasse
Explore Zermatt
Explore Zermatt
Top Attractions
Activities
Dining
Entertainment
Matterhorn Museum
12 minutes' walk
This museum showcases the history of Zermatt and the iconic Matterhorn, featuring multimedia exhibits and guided tours.
The Matterhorn
30 minutes' walk
Renowned for its pyramid shape, the Matterhorn offers breathtaking views and is a paradise for photographers and nature lovers.
Mountaineer's Cemetery
12 minutes' walk
A unique memorial honoring climbers who died in the region, revealing the rich mountaineering history and respect for nature.
St Peter's English Church
10 minutes' walk
A picturesque church serving the English-speaking community with beautiful architecture and a serene atmosphere.
Hiking Trails
6 minutes' walk
Various trails offering scenic views for all levels. Maps are available at the hotel, and guided tours can be arranged.
Skiing at Kumme
10 minutes' drive
Skiing in a stunning alpine setting with slopes catering to all skill levels. Equipment rental is available at local shops.
Relaxation at Spa
0 minutes' walk
On-site spa offering massages and wellness treatments, perfect for unwinding after a day of activities. Advance booking recommended.
Restaurant Matterhorn
1 minute' walk
Serving Swiss and Italian cuisine in a cozy setting. Signature fondue and outdoor seating with mountain views recommended.
Walliserstube Zermatt
5 minutes' walk
A warm atmosphere featuring local specialties. Reservations recommended for signature raclette and excellent local wines.
Marie's Deli Zermatt
3 minutes' walk
Casual dining with a focus on fresh ingredients. Try their local pastries and hearty sandwiches for a quick meal.
Zermatt Nightlife
10 minutes' walk
Vibrant nightlife with bars and lounges featuring live music. Weekly events make it a lively choice for socializing.
Theater Zermatt
15 minutes' walk
Showcasing local plays and films, this intimate venue offers cultural entertainment for all ages. Check for scheduled performances.
Getting around
City Centre
Zermatt9 min  ·  700 m
Airports
Sion (SIR)125 min  ·  82.7 km
Agno (LUG)301 min  ·  200.6 km
Train
Zermatt railway station5 min  ·  400 m
Train2 min  ·  100 m
Bus
Bus stop17 min  ·  11.2 km
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Property information and rules
Check-in
from 15:00-23:00
Check-out
from 07:00-11:00
Guest Parking
Public parking is possible at a location nearby at CHF 16 per day.
Internet
Wireless internet is available in for free.
Breakfast
At the hotel Alpen Resort & Spa guests are invited to a full breakfast served for free. 
Children & extra beds
Maximum capacity of extra beds in a room is 1. 
Pets
Pets are allowed on request.
Languages
German
Number of floors:
5
Number of rooms:
56
Former name
Best Western Alpen Resort

Reviews and Ratings

Feedback about Alpen Resort & Spa from previous guests about their experience.
Review score
Based on 880 verified reviews
9.1/10
Perfect
95%
Recommend
Breakfast
8.4/10
Cleanliness
9.5/10
Comfort
9.5/10
Facilities
9.4/10
Free Wi-Fi
8.8/10
Location
9.2/10
Paid Wi-Fi
9.5/10
Staff
9.2/10
Value for money
8.6/10
Pros
Spacious room
Mountain view
Spa area
Cons
Disorganized management
Limited breakfast
Guest reviews
based on 2212 reviews
9.2/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
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FAQs
About Alpen Resort & Spa
How far is Alpen Resort & Spa from Zermatt city center?
The hotel is located approximately 650 m from the center of Zermatt.
What are the check-in and check-out times at Alpen Resort & Spa?
Check-in is at 15:00 and check-out is at 11:00.
Is there a restaurant at Alpen Resort & Spa?
The hotel features multiple dining options, including the Matterhorn Restaurant and the Grill restaurant 'Hornox'.
What types of amenities are available in the rooms at Alpen Resort & Spa?
Rooms include a flat-screen TV, minibar, tea and coffee making facilities, and an en-suite bathroom with a hairdryer and bathrobes.
Are there any outdoor activities available at Alpen Resort & Spa?
The hotel provides direct access to skiing, hiking trails, and an outdoor tennis court.
What is the nearest airport to Alpen Resort & Spa?
The nearest airport is Sion, located 85 km away.
How does hotel transportation work from Zermatt Train Station to Alpen Resort & Spa?
The hotel offers a free shuttle service from Zermatt Train Station between 07:00 and 21:00.
What additional costs should I expect at Alpen Resort & Spa for breakfast?
Breakfast is available for an additional charge of 25 CHF.
What activities are available for children at Alpen Resort & Spa?
The hotel provides a children's playground, children's pool, and access to a game room.
Is Wi-Fi available throughout Alpen Resort & Spa?
Complimentary Wi-Fi access is available throughout the hotel.

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Check-in
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Rooms and Guests2 Guests, 1 Room